The team at Dawsongroup emc are dedicated to keeping your operation running, which is why we proudly provide a first-class maintenance and service package
Expert Solutions for Evolving Market Needs
In today’s ever-evolving world, having the right assets at the right time is crucial.
Our Smarter Asset Strategy helps organisations tackle shifting demands with confidence. Whether you need long-term support, seasonal flexibility, or urgent spot hire solutions, we provide tailored advice, cutting-edge equipment, and an industry-leading service to keep your operations running smoothly. Partner with us for reliable, adaptable solutions that drive success.
Tailored Service Level Agreements
We offer the choice of full service contracts or pay-as-you-go contracts with options for monthly or weekly KPIs, helping to improve overall operator and engineer performance.
Manufacturer-Trained Engineers
Our engineers are experts in their field, fully manufacturer-trained, and both road and workshop-based. We also have a technical support team and are proud to achieve fix rates of 92% within 24 hours, and 97% within 48 hours.
Nationwide 24/7 Support & Roadside Assistance
We offer nationwide roadside assistance for hydraulic hose, windscreen, puncture repairs, and recovery, supported by two main in-house service desks and stores. Exchange parts are also available locally from our fully-stocked service vans, offering you peace of mind and a quick resolution.
Driver Training
We can train your drivers to any level, from product familiarisation to full certification. This ensures the vehicles are used in the most efficient manner, saving you time and money.
Designated Representatives
We have a dedicated team of sales executives and service controllers who cover specific regions, offering you regular review meetings and access to invaluable specialist equipment experience and expertise.
Dedicated Compliance Department
Our dedicated compliance team has access to a wide network of over 600 third-party repair agents, helping to protect your operator licence.
Servicing and maintenance
Not only can we service and maintain vehicles from our own fleet, but we can also care for those bought or hired from external suppliers. Our team of trained engineers can provide comprehensive support to keep your vehicles on the road.
Get in touch
Don’t hesitate to get in touch with us to find out more about our first-class service and maintenance offering.
Service Options
Long-Term Hire (from 12 months)
Short-Term Hire (from 6 months)
Spot Hire (1-13 weeks)
Used Vehicles
Service Contract
Looking for reliable year-round support? Our long-term hire contracts combine expert guidance and an outstanding service to meet your needs. With our deep industry expertise, we provide tailored advice and seamless solutions, making us a trusted long-term customer partner.
Facing seasonal demands or short-term requirements? Our short-term hire contracts, lasting up to 12 months, provide the perfect solution. Access cutting-edge technology to tackle tough operations and challenging weather with flexibility and efficiency. Trust us to deliver reliability and expert support exactly when you need it.
If you need equipment on short notice, then our spot hire contracts are perfect for covering your urgent needs! From road sweepers for outdoor events to industrial cleaning for indoor venues, we’ve got you covered. With nationwide depots, timely deliveries, and fully maintained machines backed by expert engineers, we’ll meet your diverse requirements.
Looking for preloved equipment? Get well-specced equipment suited to your business needs and budget. High quality, maintained, and serviced by our expert engineers, our used equipment will give you peace of mind with life-long maintenance services. Get in touch to find out more about our various buying options!
Proper fleet maintenance is essential to ensure optimal performance and operational efficiency. This requires a blend of expertise and experience. Our dedicated Service Contract team, strategically located nationwide, is led by highly skilled engineers with in-depth knowledge of our customers’ fleets, ensuring they always operate at peak condition.
